FAQ: Frequently Asked Questions
Education
Where can I find a list of courses the Union has?
We have a full list of current courses available on our Membership page. You can also access our Course Evaluation Form there.
Members
How can I contact one of your members?
You will need to Sign in then select Union Doc. Select Membership Lists in the Filter. Only members have access to this page. Anyone else can email or call in a message to be passed on to the member through our office.
What qualifications do I need to become a member?
You need to already be an established permit or sister status of Local 212. After you have satisfied the requirement of 60days/480hours you can apply for membership.
Who can I contact about my pay cheque amount or when I get paid?
STAGEPAY 212 INC PAYROLL
Pay Stub Discrepancy – if you believe there to be a discrepancy with your payment; rate of pay, hours worked or missed pay, please contact the Stage Business Agent at stageba@iatse212.com or call 403-212-0383, please describe details of the discrepancy. If you have an inquiry as to a deduction or benefits listed on your pay stub, please email drs@iatse212.com or call 403-250-2199 Ext. 320.
MOTION PICTURE PAYROLL
filmba@iatse212.com or call 587-392-0596
uniorep@iatse212.com or call 825-540-5249
Pay Stub Discrepancy – if you believe there to be a discrepancy with your payment; rate of pay, hours worked or missed pay, please contact the Stage Business Agent at stageba@iatse212.com or call 403-212-0383, please describe details of the discrepancy. If you have an inquiry as to a deduction or benefits listed on your pay stub, please email drs@iatse212.com or call 403-250-2199 Ext. 320.
MOTION PICTURE PAYROLL
filmba@iatse212.com or call 587-392-0596
uniorep@iatse212.com or call 825-540-5249
Who can I contact about my Health plan?
AGA Benefit Solutions email: general@aga.ca or ph: 1-800-218-7018 or Canada Life 1-855-729-1839 or Plan Administrator: drs@iatse212.com
Who can I contact about my RSP plan?
Canada Life 1-855-729-1839 or drs@iatse212.com
Who can I contact about a contract question?
Who can I contact about my crew availability and status?
You can update your status and availability with the Union through the Member Portal / My Availability.
I’m a member of another IA Local. How can I work in your jurisdiction?
Apply for Sister Status
Who can I contact about an injury I received while at work?
On duty shop steward or drs@iatse212.com
How can I add or change department listings?
Please use the Department Activity form
How would I go about getting access online to my RSP Plan?
Please contact Canada Life/Group Retirement Services to find out how you can go about getting a password issued for their website. Please call 1-855-729-1839. Quote our policy number 62724 and Division number 212. Click the Link button below to Sign in and find out your account number or use your last name to reference your account.
How would I go about getting access online to my H&W Plan?
Please contact Canada Life/GroupNet at 1-855-729-1839 this is a dedicated call centre for IATSE Members. Quote our Policy number 164610 and your Member ID number. If you are not sure of your ID number, please click on the Link below and Sign in to obtain that information.
What is the website address to log on to my Canada Life/Group Retirement Services RSP Account?
For access to your RSP Account(s) with GRS please click the link below.
What is the website address to log on to my Canada Life H&W Account?
For access to your H&W Account(s) with Canada Life and to find out more about the My Canada Life at Work app, please click the link below.
Motion Picture
How can I work on film/TV crews?
Most of our departments require previous experience and education. Our department specific requirements will show you exactly what each department is looking for.
What do I need the Set Etiquette and Protocol course for?
All our film departments require this as part of the application process. We will need a copy of the card as proof or registration in the next course.
I don’t have a contract with you but I need Motion Picture\TV crew. Can I hire some?
Please contact our Motion Picture Business Agent for crew at 403-250-2199 or email filmba@iatse212.com
What tools do I need to bring to work?
Film departments tool details link below
Permittees
I am now a Permit with the Union. What happens now?
Welcome to the Union! Click the following link for additional information regarding the Union's policies and procedures.
Producers
Where can I find information regarding working with your Union?
Please contact our Motion Picture Business Agent for crew at 403-250-2199 Ext. 250 or email filmba@iatse212.com
Stage
Where can I find the maps to the Stage venues?
This information is on the Stage page of our site.
How can I work on stage crews?
Please complete the Stage Application form along with the start pack and you will be added to the list.
I don’t have a contract with you but I need Stage crew. Can I hire some?
Please contact our Stage Business Agent for crew at 403-250-2199 or email stageba@iatse212.com
What tools do I need to bring to work?
Stage departments tool details link below
How do I get to the venue entrance?
When you are contacted to go to work on your first call the Stage Call Steward will advise what is required.
Union
How can I pay my Union Dues?
We have many ways to pay your dues. We now accept email money transfers and PayPal, along with any major credit card, debit card, cheque, cash and on our website in the Member Area.
Where is the IA office located?
Our full address as well as all contact numbers and a map are on our Contact page.
What are the IA office hours?
Our hours of operation and any notices affecting our operating hours are posted on our Contact page.